How Hartmann stands behind what it sells
1 product type in our library. Made by Samsonite International.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Luggage & BagsRanked 14 of 31Full: 1 yearPartial: to 10 yearsPartial covers: Manufacturing defects (travel, bag and business products); Small leather goods and accessories
Good to know before you buy
- Keep your receipt from an authorized Hartmann store or retailer; it is required for any claim.
- You pay to ship the bag to a Hartmann repair center; Hartmann pays the return shipping if the repair is covered.
- Only the first year covers airline damage and normal wear; after that, only manufacturing defects.
- Repairs done anywhere other than an authorized repair center void the warranty.
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