How Kasa stands behind what it sells

2 product types in our library. Made by TP-Link Systems.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Cameras & LensesRanked 7 of 13
    Full: NonePartial: to 2 yearsPartial covers: Wired camera; Security camera or doorbell
  • Smart HomeRanked 12 of 18
    Full: NonePartial: to 2 yearsPartial covers: Smart plug or switch
Good to know before you buy
  • Covers the original buyer only; coverage starts when your order is delivered.
  • You need proof of purchase and the full serial number.
  • TP-Link replaces with a refurbished or similar unit; no refunds. You pay to ship it in unless you buy a faster swap ($14.99-$49.99).
  • Used, as-is and open-box items generally aren't covered.
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