How Lutron stands behind what it sells

3 product types in our library. Made by Lutron Electronics.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Lighting & Shade ControlsRanked 4 of 7
Full: NonePartial: to 5 yearsPartial covers: Caseta Outdoor Smart Plug; Caseta products (except outdoor smart plug)
Smart HomeRanked 1 of 18
Full: 5 yearsNo partial coverage
Window TreatmentsRanked 5 of 8
Full: NonePartial: to 8 yearsPartial covers: Shade motor, fabric and hardware; Wall controls and accessories

Good to know before you buy

Covers the original buyer only, and only if bought from an authorized Lutron seller.
Get approval from Lutron before sending anything back.
Keep your dated receipt; Lutron may ask for it.
Damage from improper wiring or installation isn't covered.
Coverage starts when Lutron ships the shades, not when you buy them.
Labor to diagnose, remove or reinstall shades is not covered.

Work at Lutron and see something out of date? Send us the current terms and we'll check and update this page.Suggest a correction

I-BUY.AI isn't paid by any brand, and ratings can't be bought. How we rate warranties