How Pilot stands behind what it sells

1 product type in our library. Made by Pilot Corporation.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • Keep the Product Registration Card that comes with the pen and your receipt.
  • Do not wipe the inside of the cap with water; it can remove the finish and is not covered.
  • Only covers pens bought from an authorized US retailer.
  • You pay postage to mail the pen to Pilot; include your receipt.
  • Keep the International Warranty Card or your receipt.
  • Bent or split nibs are not covered and are replaced at cost.
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