How Tervis stands behind what it sells
2 product types in our library. Made by Tervis Tumbler.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- DrinkwareRanked 12 of 16Full: NonePartial: to lifetimePartial covers: Classic insulated drinkware; Stainless steel drinkware
- Drinkware & CoolersRanked 19 of 32Full: NonePartial: to 5 yearsPartial covers: Insulation (thermal performance)
Good to know before you buy
- You pay the postage to mail the cup back; Tervis inspects it before replacing.
- Lids, handles and straws are not covered.
- Cups bought secondhand, like at a yard sale, are not covered.
- The 5 years count from when the cup was made, not when you bought it.
- Only loss of insulation qualifies; dents, chips and worn designs do not.
- Lids, straws and handles are not covered.
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