How WEN stands behind what it sells

6 product types in our library. Made by Great Lakes Technologies.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Air Tools & CompressorsRanked 13 of 15
Full: NonePartial: to 3 monthsPartial covers: Defective parts (commercial use)
Automotive ToolsRanked 9 of 10
Full: NonePartial: to 3 monthsPartial covers: Defective parts (commercial use)
GeneratorsRanked 10 of 14
Full: 1 yearPartial: to 3 yearsPartial covers: Replacement partsCheck your model's manual
Generators & EnginesRanked 12 of 12
Full: NonePartial: to 3 monthsPartial covers: Commercial or professional use
Power ToolsRanked 45 of 45
Full: NonePartial: to 3 monthsPartial covers: Defective parts (commercial use)
Trimmers, Blowers & ChainsawsRanked 8 of 9
Full: NonePartial: to 3 monthsPartial covers: Commercial or professional use

Good to know before you buy

Coverage ends at 500 hours of use even if the 3 years have not passed.
Buy from WEN or an authorized seller; second-hand purchases are not covered.
You pay to ship the item to WEN; WEN pays return shipping in the contiguous US.
Report missing or damaged parts within 30 days of purchase.
Covers the original buyer only, and only if bought from WEN or an authorized seller (not a pawn shop or garage sale).
Coverage ends at the model's time limit or 500 hours of use, whichever comes first.

Work at WEN and see something out of date? Send us the current terms and we'll check and update this page.Suggest a correction

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