Napoleon warranty for fireplaces & heaters
The short version
Napoleon covers fireplaces & heaters in full for 1 year, then keeps parts covered to 2 years. That full coverage is longer than most of the 29 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Napoleon's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 1 yearPartial: to 2 years
- Full coverageLabor1 year
- Partial coverageParts2 years
Varies by model line
Napoleon words its warranty differently for some lines. This page shows the least generous one.
- Electric fireplacesFull: 1 year. Partial to 2 years
- Gas fireplacesFull: 1 year. Partial to lifetime
The fine print, decoded
What it leaves out
- Normal wear and tear
Good to know before you buy
- Covers the original buyer only; buy from an authorized Napoleon dealer.
- Keep your invoice plus the model and serial numbers.
- Claims go through your Napoleon dealer.
- Coverage starts on the day the fireplace is installed.
- Light bulbs and fuses are not covered.
- Replacement parts are covered for 90 days after they are put in.
How other brands compare for fireplaces & heaters
- 1. Vornado65/100 · Full: 5 years
- 3. Cadet23/100 · Full: None
- 4. Englander23/100 · Full: None
- 5. Pleasant Hearth23/100 · Full: None
- 6. De'Longhi18/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for fireplaces & heaters.
- CostcoMost itemsNo fixed deadline
- WalmartMost items90 days
- Blain's Farm & FleetUpper Midwest storesMost items90 days
- Ace HardwareMost items30 days
- Do it BestMost items30 days
- Lowe'sWater heaters and HVAC systems30 days
Show all 9 stores
- Tractor SupplyMost items30 days
- WayfairMost items30 days from delivery
- The Home DepotAir conditioners, dehumidifiers, pumps, portable evaporative coolers and portable heaters7 days
From each store's published return policy, using its rule for fireplaces & heaters where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Napoleon makes
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