ProCom warranty for fireplaces & heaters
The short version
ProCom doesn't cover everything, but keeps whole product (new) and whole product (refurbished) covered to 1 year. That full coverage is the same as most of the 29 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From ProCom's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 1 year
- Partial coverageWhole product (new)1 year
- Partial coverageWhole product (refurbished)1 months
Varies by model line
ProCom words its warranty differently for some lines. This page shows the least generous one.
- Gas log setsFull: None. Partial to 1 year
- Vent-free gas heatersFull: None. Partial to 1 year
The fine print, decoded
What it leaves out
- Normal wear and tear
Good to know before you buy
- Refurbished items are only covered for 30 days.
- Covers the original buyer only; keep your receipt or canceled check.
- A qualified installer must install the heater.
- Using non-ProCom replacement parts voids the warranty.
How other brands compare for fireplaces & heaters
- 1. Vornado65/100 · Full: 5 years
- 2. Napoleon24/100 · Full: 1 year
- 3. Cadet23/100 · Full: None
- 4. Englander23/100 · Full: None
- 5. Pleasant Hearth23/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for fireplaces & heaters.
- CostcoMost itemsNo fixed deadline
- WalmartMost items90 days
- Blain's Farm & FleetUpper Midwest storesMost items90 days
- Ace HardwareMost items30 days
- Do it BestMost items30 days
- Lowe'sWater heaters and HVAC systems30 days
Show all 9 stores
- Tractor SupplyMost items30 days
- WayfairMost items30 days from delivery
- The Home DepotAir conditioners, dehumidifiers, pumps, portable evaporative coolers and portable heaters7 days
From each store's published return policy, using its rule for fireplaces & heaters where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
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