Twin-Star Home warranty for fireplaces & heaters
The short version
Twin-Star Home doesn't cover everything, but keeps fireplace parts covered to 1 year. That full coverage is the same as most of the 29 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Twin-Star Home's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 1 year
- Partial coverageFireplace parts1 year
Varies by model line
Twin-Star Home words its warranty differently for some lines. This page shows the least generous one.
- Electric fireplaces and fireplace TV standsFull: None. Partial to 1 year
- Electric fireplacesFull: None. Partial to 1 year
The fine print, decoded
What it leaves out
- Water damage
Good to know before you buy
- Covers the original owner only, and only if bought from an authorized seller.
- Keep the original receipt; without it the warranty is void.
- Covers the original owner only and is not transferable.
- Keep your original receipt; without it the warranty is void.
- Labor and shipping costs are not covered.
- Twin-Star says terms can depend on the store you bought from.
How other brands compare for fireplaces & heaters
- 1. Vornado65/100 · Full: 5 years
- 2. Napoleon24/100 · Full: 1 year
- 3. Cadet23/100 · Full: None
- 4. Englander23/100 · Full: None
- 5. Pleasant Hearth23/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for fireplaces & heaters.
- CostcoMost itemsNo fixed deadline
- Lowe'sMost items90 days
- The Home DepotMost items90 days
- WalmartMost items90 days
- WayfairMost items30 days from delivery
From each store's published return policy, using its rule for fireplaces & heaters where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Work at Twin-Star Home and see something out of date? Send us the current terms and we'll check and update this page.Suggest a correction
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