Human Touch warranty for furniture

31/100 Warranty ScoreRanked 6 of 22 brands
The short version

Human Touch covers furniture in full for 1 year, then keeps structure and parts covered to 5 years. That full coverage is longer than most of the 22 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.

From Human Touch's published warranty, checked October 2026.

What's covered

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 1 yearPartial: to 5 years
  • Full coverageParts and labor1 year
  • Partial coverageStructure5 years
  • Partial coverageParts3 years
The fine print, decoded

What it leaves out

  • Accidental breaks and misuse
  • Normal wear and tear
  • Tears
  • Water damage
Good to know before you buy
  • Coverage length depends on the model; check which plan your chair is listed under.
  • Claims start with remote troubleshooting and may need a video inspection before a part or technician is sent.
  • In-home service depends on your region.
  • Registering is recommended but not required for coverage.

How other brands compare for furniture

Compare all 22 brands
Where you buy it matters

How long stores give you to return it

Longest return window first, for furniture.

  1. CostcoMost itemsNo fixed deadline
  2. Sam's ClubMost itemsNo fixed deadline
  3. BJ's Wholesale ClubMost items365 days
  4. Hobby LobbyFurniture, wall decor and Christmas trees over $250 each90 days
  5. TargetMost items90 days
  6. WalmartMost items90 days
Show all 33 stores
  1. Crate & BarrelFurniture and rugs30 days from delivery
  2. HomeGoodsMost items30 days
  3. The Home DepotFurniture and area rugs30 days
  4. Urban OutfittersFurniture30 days from delivery
  5. WayfairLarge furniture30 days from delivery
  6. American Furniture WarehouseMountain West storesMost items30 days from delivery
  7. Electronic ExpressTennessee storesMost items30 days
  8. Nebraska Furniture MartMidwest and Texas storesMost items30 days
  9. RC WilleyMountain West storesMost items30 days from delivery
  10. Slumberland FurnitureUpper Midwest storesFurniture reselect (exchange)30 days from delivery
  11. SteinhafelsWisconsin storesMost items15 days from delivery
  12. StaplesFurniture14 days from delivery
  13. Lamps PlusWest storesRoom of Choice and Ground Level Entry delivery orders (large furniture)10 days from delivery
  14. Bernie & Phyl'sNew England storesMost items7 days from delivery
  15. CuracaoSouthwest storesFurniture and mattresses7 days
  16. Gardner-WhiteMichigan storesMost items7 days from delivery
  17. Jordan's FurnitureNew England storesMost items7 days from delivery
  18. Living SpacesWest storesMost items7 days from delivery
  19. Star FurnitureTexas storesMost items7 days from delivery
  20. Lack's Home FurnishingsTexas storesMost items5 days
  21. HavertysSouth storesMost items3 days from delivery
  22. Levin FurnitureWestern Pennsylvania and Ohio storesMost items3 days from delivery
  23. Kane's FurnitureFlorida storesMost items48 hours
  24. Mor Furniture for LessWest storesMost items48 hours from delivery
  25. Big Sandy SuperstoreOhio Valley storesCustom order furnitureNo returns
  26. BrandsMart USASoutheast storesFurniture and mattressesNo returns
  27. Raymour & FlaniganNortheast storesMost itemsNo returns

From each store's published return policy, using its rule for furniture where it has one. Member and holiday extensions aren't counted. Check yours before you buy.

Other things Human Touch makes

Everything Human Touch makes
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