Human Touch warranty for furniture
The short version
Human Touch covers furniture in full for 1 year, then keeps structure and parts covered to 5 years. That full coverage is longer than most of the 22 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Human Touch's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 1 yearPartial: to 5 years
- Full coverageParts and labor1 year
- Partial coverageStructure5 years
- Partial coverageParts3 years
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
- Normal wear and tear
- Tears
- Water damage
Good to know before you buy
- Coverage length depends on the model; check which plan your chair is listed under.
- Claims start with remote troubleshooting and may need a video inspection before a part or technician is sent.
- In-home service depends on your region.
- Registering is recommended but not required for coverage.
How other brands compare for furniture
- 1. Room & Board75/100 · Full: Lifetime
- 2. Ashley56/100 · Full: 1 year
- 3. Tommy Bahama45/100 · Full: None
- 4. Whalen Furniture45/100 · Full: None
- 5. Kanto35/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for furniture.
- CostcoMost itemsNo fixed deadline
- Sam's ClubMost itemsNo fixed deadline
- BJ's Wholesale ClubMost items365 days
- Hobby LobbyFurniture, wall decor and Christmas trees over $250 each90 days
- TargetMost items90 days
- WalmartMost items90 days
Show all 33 stores
- Crate & BarrelFurniture and rugs30 days from delivery
- HomeGoodsMost items30 days
- The Home DepotFurniture and area rugs30 days
- Urban OutfittersFurniture30 days from delivery
- WayfairLarge furniture30 days from delivery
- American Furniture WarehouseMountain West storesMost items30 days from delivery
- Electronic ExpressTennessee storesMost items30 days
- Nebraska Furniture MartMidwest and Texas storesMost items30 days
- RC WilleyMountain West storesMost items30 days from delivery
- Slumberland FurnitureUpper Midwest storesFurniture reselect (exchange)30 days from delivery
- SteinhafelsWisconsin storesMost items15 days from delivery
- StaplesFurniture14 days from delivery
- Lamps PlusWest storesRoom of Choice and Ground Level Entry delivery orders (large furniture)10 days from delivery
- Bernie & Phyl'sNew England storesMost items7 days from delivery
- CuracaoSouthwest storesFurniture and mattresses7 days
- Gardner-WhiteMichigan storesMost items7 days from delivery
- Jordan's FurnitureNew England storesMost items7 days from delivery
- Living SpacesWest storesMost items7 days from delivery
- Star FurnitureTexas storesMost items7 days from delivery
- Lack's Home FurnishingsTexas storesMost items5 days
- HavertysSouth storesMost items3 days from delivery
- Levin FurnitureWestern Pennsylvania and Ohio storesMost items3 days from delivery
- Kane's FurnitureFlorida storesMost items48 hours
- Mor Furniture for LessWest storesMost items48 hours from delivery
- Big Sandy SuperstoreOhio Valley storesCustom order furnitureNo returns
- BrandsMart USASoutheast storesFurniture and mattressesNo returns
- Raymour & FlaniganNortheast storesMost itemsNo returns
From each store's published return policy, using its rule for furniture where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Human Touch makes
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