Human Touch warranty for sofas & sectionals
The short version
Human Touch covers sofas & sectionals in full for 1 year, then keeps structure and parts covered to 5 years. That full coverage is longer than most of the 15 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Human Touch's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 1 yearPartial: to 5 years
- Full coverageParts and labor1 year
- Partial coverageStructure5 years
- Partial coverageParts3 years
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
- Normal wear and tear
- Tears
- Water damage
Good to know before you buy
- Gravis ZG and Circa ZG recliners get 3 years of labor instead of 1.
- Claims start with remote troubleshooting and may need a video inspection before a part or technician is sent.
- In-home service depends on your region.
- Registering is recommended but not required for coverage.
How other brands compare for sofas & sectionals
- 1. Ashley Furniture56/100 · Full: 1 year
- 2. La-Z-Boy56/100 · Full: 1 year
- 3. Signature Design by Ashley56/100 · Full: 1 year
- 4. Arhaus45/100 · Full: None
- 5. Flexsteel45/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for sofas & sectionals.
- CostcoMost itemsNo fixed deadline
- Sam's ClubMost itemsNo fixed deadline
- TargetMost items90 days
- WalmartMost items90 days
- Crate & BarrelMost items30 days from delivery
- Macy'sMost items30 days from delivery
Show all 30 stores
- WayfairMost items30 days from delivery
- World MarketMost items30 days
- American Furniture WarehouseMountain West storesMost items30 days from delivery
- BrandsMart USASoutheast storesMost items30 days from delivery
- Electronic ExpressTennessee storesMost items30 days
- Nebraska Furniture MartMidwest and Texas storesMost items30 days
- RC WilleyMountain West storesMost items30 days from delivery
- CuracaoSouthwest storesMost items15 days
- SteinhafelsWisconsin storesMost items15 days from delivery
- American Signature Furniture (Value City Furniture)Most items7 days from delivery
- Bernie & Phyl'sNew England storesMost items7 days from delivery
- Gardner-WhiteMichigan storesMost items7 days from delivery
- Jordan's FurnitureNew England storesMost items7 days from delivery
- Living SpacesWest storesMost items7 days from delivery
- Star FurnitureTexas storesMost items7 days from delivery
- Lack's Home FurnishingsTexas storesMost items5 days
- Slumberland FurnitureUpper Midwest storesMost items5 days from delivery
- Big Sandy SuperstoreOhio Valley storesMost items3 days from delivery
- HavertysSouth storesMost items3 days from delivery
- Levin FurnitureWestern Pennsylvania and Ohio storesMost items3 days from delivery
- Kane's FurnitureFlorida storesMost items48 hours
- Mor Furniture for LessWest storesMost items48 hours from delivery
- Furniture Row (Denver Mattress)Most itemsNo returns
- Raymour & FlaniganNortheast storesMost itemsNo returns
From each store's published return policy, using its rule for sofas & sectionals where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Human Touch makes
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