Gotrax warranty for scooters & hoverboards
The short version
Gotrax doesn't cover everything, but keeps whole product covered to 3 months. That full coverage is the same as most of the 13 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Gotrax's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 3 months
- Partial coverageWhole product3 months
Varies by model line
Gotrax words its warranty differently for some lines. This page shows the least generous one.
- hoverboardsFull: None. Partial to 3 months
- electric scooters and e-bikesFull: None. Partial to 2 years
The fine print, decoded
What it leaves out
- Batteries
- Normal wear and tear
- Water damage
Good to know before you buy
- Keep your receipt or order number.
- You pay shipping to send it in.
- Coverage length depends on what you actually paid: $499 or more gets 2 years.
- You pay shipping to send it in, and labor isn't covered.
- Don't charge the battery more than 6 hours at a time.
How other brands compare for scooters & hoverboards
- 1. Globber32/100 · Full: 2 years
- 2. NIU32/100 · Full: 2 years
- 3. Swagtron21/100 · Full: 1 year
- 4. Unagi21/100 · Full: 1 year
- 5. Segway-Ninebot15/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for scooters & hoverboards.
- CostcoMost itemsNo fixed deadline
- BJ's Wholesale ClubE-bikes and e-scooters90 days
- TargetMost items90 days
- WalmartMost items90 days
- Big 5 Sporting GoodsWestern US storesMost items90 days
- ScheelsMidwest and Mountain West storesMost items90 days
From each store's published return policy, using its rule for scooters & hoverboards where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Gotrax makes
Everything Gotrax makesWork at Gotrax and see something out of date? Send us the current terms and we'll check and update this page.Suggest a correction
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