Lorex warranty for security systems & cameras
The short version
Lorex doesn't cover everything, but keeps whole product (hardware) and ptz camera motors and bearings covered to 1 year. That full coverage is shorter than most of the 9 brands we compared, which typically cover 1 year in full. Some of this coverage only applies if you register the product.
From Lorex's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 1 year
- Partial coverageWhole product (hardware)Only if you register1 year
- Partial coveragePTZ camera motors and bearingsOnly if you register6 months
- Partial coverageAccessories and consumablesOnly if you register3 months
Good to know before you buy
- Keep your original receipt from the store you bought it from; Lorex needs it for any claim.
- Register your product in your Lorex account; Lorex asks for registration details when you file a claim.
- Get a Return Authorization number before sending anything back. You pay shipping to Lorex.
- Using non-Lorex accessories with the product voids the warranty.
How other brands compare for security systems & cameras
- 1. SimpliSafe75/100 · Full: Lifetime
- 2. eufy43/100 · Full: 3 years
- 3. Swann32/100 · Full: 2 years
- 4. Wyze27/100 · Full: 18 months
- 5. Google Nest21/100 · Full: 1 year
Where you buy it matters
How long stores give you to return it
Longest return window first, for security systems & cameras.
- CostcoMost itemsNo fixed deadline
- Sam's ClubMost itemsNo fixed deadline
- Lowe'sMost items90 days
- The Home DepotMost items90 days
- WalmartMost items90 days
- CrutchfieldMost items60 days
Show all 7 stores
- Best BuyMost items15 days from delivery
From each store's published return policy, using its rule for security systems & cameras where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Lorex makes
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