Navien warranty for water heaters
The short version
Navien covers water heaters in full for 1 year, then keeps heat exchanger and parts covered to 15 years. That full coverage is longer than most of the 11 brands we compared, which typically cover nothing in full. Some of this coverage only applies if you register the product.
From Navien's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 1 yearPartial: to 15 years
- Full coverageLaborOnly if you register1 year
- Partial coverageHeat exchangerOnly if you register15 years
- Partial coveragePartsOnly if you register5 years
The fine print, decoded
What it leaves out
- Stopping working from outside causes
- Water damage
Good to know before you buy
- Register within 30 days of purchase to activate coverage.
- Coverage stays with the home: moving the unit voids it.
- Mineral and sediment build-up from hard water is not covered.
- Keep a dated receipt as proof of purchase.
How other brands compare for water heaters
- 1. Rinnai85/100 · Full: 5 years
- 3. EcoSmart40/100 · Full: None
- 4. Bosch35/100 · Full: None
- 5. A. O. Smith34/100 · Full: 1 year
- 6. Rheem30/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for water heaters.
- SupplyHouseMost items365 days
- Blain's Farm & FleetUpper Midwest storesMost items90 days
- AJ MadisonMost items30 days from delivery
- Do it BestMost items30 days
- FergusonMost items30 days
- Lowe'sWater heaters and HVAC systems30 days
Show all 8 stores
- SutherlandsSouth Central storesMost items30 days
- The Home DepotAir conditioners, dehumidifiers, pumps, portable evaporative coolers and portable heaters7 days
From each store's published return policy, using its rule for water heaters where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Work at Navien and see something out of date? Send us the current terms and we'll check and update this page.Suggest a correction
I-BUY.AI isn't paid by any brand, and ratings can't be bought. How we rate warranties