Real Flame warranty for fireplaces & heaters
The short version
Real Flame doesn't cover everything, but keeps electric fireplace body covered to 1 year. That full coverage is the same as most of the 29 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Real Flame's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 1 year
- Partial coverageElectric fireplace body1 year
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
Good to know before you buy
- Covers the original buyer only, and only if bought from an authorized Real Flame dealer.
- Keep your receipt; Real Flame needs proof of your purchase date.
- Labor and installation costs are not covered.
How other brands compare for fireplaces & heaters
- 1. Vornado65/100 · Full: 5 years
- 2. Napoleon24/100 · Full: 1 year
- 3. Cadet23/100 · Full: None
- 4. Englander23/100 · Full: None
- 5. Pleasant Hearth23/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for fireplaces & heaters.
- CostcoMost itemsNo fixed deadline
- WalmartMost items90 days
- Blain's Farm & FleetUpper Midwest storesMost items90 days
- Ace HardwareMost items30 days
- Do it BestMost items30 days
- Lowe'sWater heaters and HVAC systems30 days
Show all 9 stores
- Tractor SupplyMost items30 days
- WayfairMost items30 days from delivery
- The Home DepotAir conditioners, dehumidifiers, pumps, portable evaporative coolers and portable heaters7 days
From each store's published return policy, using its rule for fireplaces & heaters where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Real Flame makes
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