Jackery warranty for generators & power stations
The short version
Jackery covers generators & power stations in full for 5 years, with no partial coverage after that. That full coverage is longer than most of the 7 brands we compared, which typically cover 1 year in full. Some of this coverage only applies if you register the product.
From Jackery's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 5 yearsNo partial coverage
- Full coverageExplorer 5000 Plus5 years
- Full coverageHomePower, Plus and Pro (extended)Only if you register5 years
- Full coverageHomePower, Explorer Plus and Pro3 years
- Full coverageExplorer classic and SolarSaga (extended)Only if you register3 years
- Full coverageExplorer classic series and SolarSaga panels2 years
- Partial coverageRefurbished products6 months
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
Good to know before you buy
- Covers the original buyer only. Keep your receipt or order number.
- Products bought through online auctions are not covered.
- If Jackery finds nothing wrong, you may pay shipping and a restocking fee.
How other brands compare for generators & power stations
- 1. EcoFlow60/100 · Full: 5 years
- 3. Champion Power Equipment43/100 · Full: 3 years
- 4. Westinghouse Outdoor Power26/100 · Full: 1 year
- 5. Goal Zero23/100 · Full: None
- 6. Bluetti21/100 · Full: 1 year
Where you buy it matters
How long stores give you to return it
Longest return window first, for generators & power stations.
- CostcoMost itemsNo fixed deadline
- Sam's ClubMost itemsNo fixed deadline
- Harbor FreightMost items90 days
- Lowe'sMost items90 days
- Rockler Woodworking and HardwarePower tools, CNC machines and laser products90 days
- The Home DepotMost items90 days
Show all 16 stores
- WalmartMost items90 days
- Blain's Farm & FleetUpper Midwest storesMost items90 days
- Theisen's Home Farm AutoUpper Midwest storesMost items90 days
- Northern Tool + EquipmentMost items60 days from delivery
- Family Farm & HomeGreat Lakes storesMost items60 days
- Ace HardwareMost items30 days
- Do it BestMost items30 days
- Tractor SupplyMost items30 days
- Murdoch's Ranch & Home SupplyMountain West storesMost items30 days
- Rural KingMidwest storesMost items30 days
From each store's published return policy, using its rule for generators & power stations where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Jackery makes
- Home Batteries & Power60/100Full: 5 years. No partial coverage.
- Power Stations & Batteries27/100Full: 2 years. No partial coverage.
- Solar27/100Full: 2 years. No partial coverage.
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