Jackery warranty for home batteries & power
The short version
Jackery covers home batteries & power in full for 5 years, with no partial coverage after that. That full coverage is longer than most of the 16 brands we compared, which typically cover nothing in full. Some of this coverage only applies if you register the product.
From Jackery's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 5 yearsNo partial coverage
- Full coverageExplorer 5000 Plus5 years
- Full coverageHomePower, Explorer Plus and Pro (base)3 years
- Full coverageHomePower, Explorer Plus and Pro (extension)Only if you register2 years
- Full coverageExplorer 1500/1000/500/300/240/160 (base)2 years
- Full coverageExplorer 1500/1000/500/300/240/160 (extension)Only if you register1 year
- Partial coverageRenewed products6 months
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
- Batteries
Good to know before you buy
- Keep your receipt; coverage starts on the date you bought it.
- Jackery pays shipping both ways for a confirmed defect, but charges a fee if the unit turns out to work.
- Fully charge the battery within 7 days of getting it, or the battery cell is not covered.
How other brands compare for home batteries & power
- 1. Tesla Energy90/100 · Full: 10 years
- 2. EcoFlow65/100 · Full: 10 years
- 3. Enphase60/100 · Full: 15 years
- 5. Pecron38/100 · Full: 3 years
- 6. Briggs & Stratton35/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for home batteries & power.
- Lowe'sMost items90 days
- The Home DepotMost items90 days
- CrutchfieldFurniture and powered subwoofers shipped by freight60 days
- Northern Tool + EquipmentMost items60 days from delivery
- Best BuyMost items15 days from delivery
From each store's published return policy, using its rule for home batteries & power where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Jackery makes
- Generators & Power Stations60/100Full: 5 years. No partial coverage.
- Power Stations & Batteries27/100Full: 2 years. No partial coverage.
- Solar27/100Full: 2 years. No partial coverage.
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